Refund policy

Refunds and Exchanges

Customer is responsible for return shipping costs.I guarantee the quality of my products, and if you are not satisfied with the quality of your purchase, please message me and we can work together to ensure your satisfaction.

CUSTOM ORDERS:
Custom orders and rush orders are non-refundable. Upon request or for special color request you will receive photos for your approval at the point you can make changes or updates.

ITEMS PURCHASED NOT A CUSTOM ORDER
If you are unhappy with an item*, please contact me within 5 days of receipt and I will be happy to exchange the items you are responsible for the return postage.

Your items will be mailed within the time frame stated in my shop announcement. I ship items USPS priority or first class. If you need expedited shipping just convo me and I will be happy to give you the price.

SHIPPING

PLEASE NOTE: If you would like insurance on your package, please let me BEFORE you pay and I will send you a revised invoice with insurance added.

◘ International Policies: Burlap And Bling Design Studio is always happy to ship worldwide.

International customers are responsible for knowing and abiding by all import restrictions to their countries, and for paying any and all fees, taxes, or tariffs incurred.

Due to import restrictions and taxes, I do not accept returns on international orders, so please be sure to read the descriptions carefully. I will gladly take extra photos and answer questions about items in my shop to assist you with your purchase. Some countries require taxes to be paid on items worth over a certain amount. Each country is different and it is the buyer’s responsibility to pay their tax if required. I would recommend that you check with your local post office or customs to find out if this applies to you before making the decision to place an order.

Shipping transit time varies by country so please allow from 2 to 8 weeks.